Frequently Asked Questions

Lashes

Our "Pro-Made Lash Fans MIX 5D 0.07mm - 160 Fans" trays are tailor-made for this purpose. Designed as a cost-effective option for those looking to explore our lash fans, we offer them in 3D, 5D, and 7D variants.

To get you started, you can purchase one tray at a 50% discount by using the code TRYLASHFANS at checkout. Please note that this offer is limited to one per customer.

After trying them, you're welcome to purchase in larger quantities. We offer a variety of formats to suit your needs, from our user-friendly "SuperSize MIX" trays to our cost-effective inline and loose boxes.

Please be aware that all our fans are packaged in the largest formats available, ensuring you receive the greatest value for your investment.

Selecting the ideal lashes hinges on your personal style preferences and the specific look you aim to achieve. Here’s a guide to help you make the perfect choice:

Classic Lashes

For a classic application, our 0.10 and 0.15 thickness lashes are the most popular, offering a natural yet enhanced look.

For those desiring a more dramatic and bold appearance, and if the natural lashes are robust, opting for 0.18 to 0.20 thickness can achieve that standout effect.

Volume Lashes (Including Russian Volume)

For voluminous sets, particularly Russian Volume, our thinner lashes with diameters of 0.03, 0.05, and 0.07 are ideal. These allow for the creation of larger fans with a smaller base, resulting in a fuller look without excessive weight.

PROmade Lash Fans

We strongly suggest you to try our PROmade lash fans, starting with our MIX length 16 lines, available in 3D, 5D, and 7D. These pre-made fans are perfect for professionals looking to save time without compromising on a bespoke lash look. A single tray can serve 1 to 3 clients, depending on the desired lash density and style. You can then decide to order bigger quantities afterwards.

Variety and Customization

Our lashes come in both mixed and single length trays, giving you the flexibility to experiment with various lengths or stick to your favorites for consistent results.

We offer a wide range of curls, with the most popular being C, CC, D, and L curls. This variety ensures you can achieve the precise curve and lift you desire.

 

For those exploring their options or expanding their lash toolkit, our selection caters to a wide range of needs, ensuring every lash artist can find their perfect match.

Our lashes are constructed from high-grade synthetic fiber hair, designed to meet the demands of professional lash technicians. They are entirely cruelty-free and hypoallergenic, ensuring they're suitable for use on clients with sensitive eyes. The synthetic fibers we use are selected for their softness and flexibility, facilitating seamless application, and blending with natural lashes. This focus on quality and ethical standards makes our lashes an ideal choice for professionals looking to provide exceptional, comfortable lash extensions to their clients.

Glue

We are in the process of developing and testing our innovative adhesive line. Our team has made significant advancements, and we are thrilled about the upcoming launch this summer.

Shipping

Canada

$9.95 Expedited Shipping (1-4 working days) on all orders.
Remote regions will take the longest while main cities will arrive faster.

$15 Express Shipping (1-3 working days) on all orders

Free Expedited Shipping on all orders over $160

Please note: We are unable to deliver to PO Boxes.

See Shipping Policy for more details

USA and International

Rates are automatically calculated at checkout. Enter your address to calculate.

Refer to the shipping service selected for shipping delays.

Orders for all lashes are processed within 2-12 hours after they are placed. Orders made on Friday evening and over the weekend will be dispatched first thing Monday morning.

  • Canada Shipping: Expect delivery within 1-4 business days.
  • US Shipping: Delivery is also within 1-4 business days.

Please note that for remote areas and military regions, delivery could extend to 5-8 business days.

Shipping timelines are close estimates, not guarantees. Please ensure you allow plenty of time for your order to arrive.

All orders are shipped with a trackable service.

Upon dispatch, you will receive your tracking number of your
parcel with a shipping confirmation email.

We currently ship to Canada and USA. Orders are all shipped from our Canadian warehouse but we are in the process of opening a new warehouse in the USA shortly, stay tuned.

Returns

You are welcome to return any unwanted and unused items in
their original packaging within 14 days of receiving the item(s).

If you wish to return any item for any reason, you are
invited to first contact our Customer Care team. Please send an email to info@lashee.com
to discuss any specifics and receive further instructions.

For more information on how to return an item for a Refund
or Exchange, see our Return Policy.